Wireless Social provide innovative guest Wi-Fi hotspot, guest engagement solutions, and visitor analytics to the hospitality sector. Our service is proven to encourage more repeat visits. We do this by gathering rich demographic and presence data that can be used to understand customers better and by generating highly targeted and relevant email marketing campaigns to further engage customers with your brand.

We work with organisations across the entire sector, from some of the largest hospitality chains right down to individual pubs, bars, and restaurants.


So how does it work?

Our product is easy to use and you don’t need any technical knowledge to get underway. We can either install the Wireless Social service on existing Wi-Fi equipment, if not, we send you one of our re-configured devices.

Within minutes, the guest Wi-Fi becomes a powerful marketing tool, which enables venues to collect GDPR compliant data, which can be automatically pushed into a dotmailer list, where it can be used to send automated and tailored messages to guests, whilst they are in your venue, or as part of ongoing marketing campaigns.

By combining Social Login and Presence Analytics, we are able to build a detailed customer profile which includes ages, gender, Facebook Likes and interest categories, dwell times, visit time of day, visit frequency & recency, and other venues in the group visited. All of these can be used to segment the data to enable highly targeted and relevant messages.



dotmailer is a leading marketing service provider with data-powered automation at its core. We’re passionate about shaping the omnichannel marketing space, and for nearly 20 years we’ve helped thousands of clients strategize their campaigns and drive real business growth.

Every one of our 300+ team is committed to making the platform the best it can be for our 3,000+ customers.

Our aim? To empower serious marketers with the tools and services they need to deliver meaningful customer experiences that generate outstanding results, every time.


Harness data-driven email marketing automaton

  • Build and design beautiful emails in a matter of minutes
  • Automate your multichannel campaigns, such as a welcome series and post-purchase program
  • Deliver triggered messages like cart recovery emails and abandoned browse notifications
  • Segment your contact data based on preferences, web behavior and order history

Convert contacts across every channel to boost ROI

  • Nurture contacts with optimized campaigns that work on any device
  • Drive contextual messages and hyper-relevant content to subscribers
  • Retarget contacts through Facebook Audience and Google AdWords
  • Engage customers with transactional email and SMS

Build a loyal and engaged customer base

  • Create popovers to grow your marketing list
  • Capture important data through a preference center
  • Enrich customer data through surveys that perfectly match your website
  • Keep customers sticky with personalized dynamic content

Grow as a marketer with the platform that empowers

  • Deliver more in less time with a platform that’s incredibly easy to use
  • dotmailer’s on hand to lend a hand with creative services, program builds and campaign management
  • Extend features by adding extensions in the app directory
  • Integrate with first-class ecommerce and CRM platforms


Email Marketing

  • EasyEditor, our drag-and-drop email creation tool
  • Pre-built, ready-to-go email templates
  • Fully mobile responsive emails
  • Powerful segmentation tools
  • Easy-to-set-up trigger emails
  • Pop-up tool for building your mailing list
  • Built-in A/B and multivariate testing tools
  • Transactional email functionality

Marketing automation

  • Program Builder, our drag-and-drop lifecycle marketing tool
  • Pre-built, ready-to-go automations
  • Landing page tool
  • Integrated data-capture surveys and forms
  • SMS and multichannel capabilities
  • Targeted ads with native Facebook Audience and Google AdWords extensions
  • Send time optimization
  • Reporting and analytics
  • Custom built preference centers

Services & support

  • Onboarding support
  • Customer success representative for each account
  • 24 x 5 global technical support
  • Creative studio
  • Campaign management
  • Custom technical solutions
  • Expert resources and webinars
  • Strategic consultancy
  • Deliverability support


See how dotmailer transforms email marketing, saving time and driving the results your team deserves.


We are ready to help. During normal working hours, we will get back to you in just a few minutes. Go on, submit your question and test out just how quick we are!


Centurion House, Centurion Way, Leyland, PR25 3GR

0800 561 0012