Getting started with Wireless Social couldn't be easier

Our product is so easy to use you don't need any technical knowledge to get underway. Within a week of placing an order you'll have your own public social Wi-Fi hotspot. We're also partnered with all leading Wi-Fi equipment manufacturers, meaning we can usually configure your system remotely and, if not, we'll send you an easy-to-install router.

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As a provider of public Wi-Fi you are responsible for what people do when they use your Wi-Fi.

This means you are also responsible for any legal issues that may arise. Businesses are legally required to ‘take reasonable steps’ to identify the person(s) responsible for illegal activity.

There are three main areas of law that public Wi-Fi providers should protect themselves from;

  1. Copyright infringement
  2. Illegal activity via the internet
  3. Data protection

Wireless Social provides a system that protects businesses from being caught out by legislation affecting their public Wi-Fi.


1)   Copyright Infringement

Copyright infringement is the most common problem faced by providers of public Wi-Fi. Any illegal downloading activity, such as music or films, can be traced to a specific broadband account i.e. yours. With the large number of people using your Wi-Fi it is likely that illegal downloads take place regularly.

Up to 10 years imprisonment

Major copyright holders (e.g. big film and music publishers) are becoming increasingly active in tackling copyright infringement through downloads. They concentrate on accounts with the most activity, so public Wi-Fi providers are particularly vulnerable. Publishers contact the broadband account holder and can pursue them (i.e. you or your business) through the courts under the Copyright, Designs and Patents Act 1988, as amended by the Copyright and Trade Marks (Offences and Enforcement) Act 2002.

The maximum penalty a magistrate can impose for copyright offences is a fine of up to £5,000 or six months' imprisonment. More severe cases can be passed to the Crown Court which can inflict unlimited fines and up to 10 years' imprisonment.

Wireless Social protects your business

Wireless Social helps protect businesses from legal action arising from copyright infringement by identifying who is using your Wi-Fi. Therefore illegal downloads can be traced to the person who did it, rather than the business that provided the facility.

Wireless Social has been asked to write on behalf of one of its customers. It was in response to a letter received from major publishers concerned about illegal downloads that occurred before they started using Wireless Social. We demonstrated that the business was now taking reasonable steps to identify users on their network should any further problems occur. This was enough for the publisher to withdraw the threat of legal action.


2)   Illegal activity

Illegal activity through public Wi-Fi is less common than copyright infringement but potentially more serious. Unfortunately we hear a lot these days about the darker side of the internet where people use the web to pursue illegal activities like child pornography, hacking and terrorism.

If illegal activity is traced by the police to your broadband account then you (or your business) can be held responsible unless you are able to identify who was using your Wi-Fi at the time of the offence.

Wireless Social protects your business

Wireless Social helps protect businesses from prosecution resulting from illegal internet activity by identifying who is using your Wi-Fi. Therefore illegal activity can be traced to the person who committed it, rather than the business that provided the facility.

Additionally, Wireless Social is an approved provider of Friendly Wi-Fi, a scheme initiated and supported by the UK government. It aims to help parents, children and young people make informed choices about using public Wi-Fi and protects them from viewing inappropriate material.


3)   Data Protection

The Data Protection Act 1998 requires any business that retains people’s data to do it in compliance with the law. With public Wi-Fi providers this relates to the information people provide when they log on, such as their email address.

Under the act you must inform people what data is being collected and the data must be stored securely.

Wireless Social protects your business

Wireless Social helps protect businesses from improper data collection and storage.

Our system ensures that when someone logs onto your Wi-Fi they are informed what data is being collected. This information is contained in the terms and conditions of using the Wi-Fi and no one can use the Wi-Fi without accepting the T&Cs. Without this consent no data is obtained.

The data collected by our system is stored securely and can only be accessed through the online portal which is accessed with a password.

Find out more about the Data Protection Act 1998

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Put the power in the hands of your business from just £10 per month*

*License prices start from £29 per month + VAT per access point. Significant reductions are available for multi-site operators and longer term contracts.

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