BUSINESS BENEFITS

WIRELESS SOCIAL FOR RESDIARY CUSTOMERS

Our product is so easy to use you don’t need any technical knowledge to get underway. Within a week of placing an order you’ll have your own public social Wi-Fi hotspot. We’re also partnered with all leading Wi-Fi equipment manufacturers, meaning we can usually configure your system remotely and, if not, we’ll send you an easy-to-install router.

Send us your details and one of our team will be in contact to discuss your needs and a chance to get a one-month free trial*

OUR SERVICES

Hospitality Wi-Fi

Guest Wi-Fi that is simple to use and easy to manage. Promote your brand and services via the user-friendly editable Wi-Fi login pages.

GDPR Compliant Data Collection

Collect useful customer data including contact details, age, gender, social media likes, device details, and more.

Guest Engagement

Easily connect the collected data with your existing CRM or marketing platform to enable targeted customer engagement campaigns for improved customer satisfaction and revenue generation.

User Analytics

Gain true customer insights –  all of the data collected can be viewed in the reports dashboard in the Wireless Social cloud portal.

Presence Analytics

Take your reporting capability to the next level. View customer footfall, dwell times, visit frequency, and customer conversion rates.

Fully Managed Service

We offer a Managed Service option where our customers really benefit from campaign set-up and management from our team of hospitality marketing experts.

FOUR SIMPLE STEPS AND YOU'RE AWAY

Once you’ve got your router installed, all you need to do is follow these four simple steps and you’ll be off.

  • 1.

  • 2.

Log-in

The business benefits start the instant a customer logs on to your Wi-Fi. A log on page that you can personalise means you can target customers (while they’re still on the premises) with special offers or upsell activity. Also, the minute they log on is the minute you start getting more likes and follows.

Collect

Wireless Social collects customer data in a safe, secure and legal manner. It’s an ongoing process, which means you don’t have to do a thing. The data is collected in the background and collated so it’s ready and waiting for you when you come to action your next targeted marketing campaign.

  • 3.

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Report

Knowledge is power, so knowing who your customers are and what they get up to is key to driving repeat business and getting the most from your marketing and promotions. Our system reports all the customer data you could ever have hoped for, meaning you’ve got more than enough information at your fingertips to help you to decide what to do next.

Promote

So, you’ve collected all the data you need. What next? When you are ready to use the data our system is ready to help. For example, you could set about creating specially tailored email to different segments of your customer base. Perhaps it’s their first visit, their birthday, or a year since they first visited: now you know, you can email them relevant messages.

TRANSFORM YOUR GUEST ENGAGEMENT

Take your first step to better customer engagement. Contact us today and speak with one of our hospitality experts

CONTACT INFO

Centurion House, Centurion Way, Leyland, PR25 3GR

0800 561 0012

hello@wireless-social.com