Wireless Social is the UK’s leading guest Wi-Fi provider. Having operated in the hospitality sector for over six years the business now works with over 4,000 client brands & businesses in the UK and US. Clients range from small independents through to some of the largest hospitality brands. The specialist technology developed by Wireless Social…
Is guest loyalty on the decline? At Wireless Social we hear this question get asked a lot. It is a topic that is often discussed at various hospitality industry events, round tables, and panel debates. We thought we would have a look at the data collected from a cross section of our many hospitality customers…
The background Chilango was born out of an absolute love of Mexican food by Co-Founders Eric Partaker and Dan Houghton, who opened their first restaurant in London on Upper Street in 2007. Several years later and with 12-sites primarily across London and including Birmingham and Manchester, the brand continues to go from strength to strength,…
Bistrot Pierre are one of the leading French-inspired restaurants in the UK, growing to 24 venues up and down the country since its inception in 1994. Why Bistrot Pierre chose Wireless Social Bistrot Pierre were initially looking to build their customer database and gain a deeper understanding of who their customers were. Along with collecting…
Have you ever thought: “What if I could directly target specific groups of guests, in real time, when they are in my venue and send rewards and vouchers to loyal customers when they enter? Or send a discount on that next drink to the Wi-Fi ‘flies,’ sipping one cup of coffee for an hour and…
Wireless Social to headline sponsor Women’s Entrepreneur Conference for second year: Wireless Social, led by Julian Ross, is to headline sponsor The Women’s Entrepreneur Conference for the second time. Building on last year’s debut event, the sector’s only conference to feature an all-female line-up of company leaders, more sector-leading female entrepreneurs will share their stories…
The Alchemist rolled out the Wireless Social solution in the run up to the new year 2019, so, 6 months on, what have they achieved through our service and what value has it brought to their brand? The Alchemist initially moved over to Wireless Social as they wanted to provide a branded user-friendly login…
Following a successful trial in seven of its Las Iguanas branded outlets; Casual Dining Group (CDG) has made the decision to move forward with a full rollout of the hospitality Wi-Fi and guest analytics platform from industry specialists, Wireless Social. The deal, which runs until 2023, and covers all brands and outlets is set to…
Hakkasan, known for its Michelin Star award-winning restaurant, which offers modern Cantonese cuisine has selected Wireless Social to provide a guest Wi-Fi and guest data collection service to enhance their digital marketing strategy across all 12 venues in the UK and US. In the first thirty days of running the service, Hakkasan collected almost 3,500…
Feed It Back, the leading customer feedback and online reputation specialists, has partnered with Wi-Fi and data collection expert, Wireless Social, and extended its existing relationship with leading hospitality technology solutions provider, Zonal, to seamlessly integrate their software capabilities, drive deeper insights and bring automated feedback to operators. The agreement means customers of Wireless Social…