Hi! WE ARE WIRELESS SOCIAL

WHY DO WE EXIST?

Wi-Fi Hotspot Solutions for Hospitality

We provide innovative guest Wi-Fi hotspot, guest engagement solutions, and visitor analytics to the hospitality industry.
What is Social Wi-Fi?

Our Passion

We are Wireless Social. We live and breathe hospitality.

We are driven by the love we get from our customers. We are deeply passionate about working with the leaders in the UK hospitality market to provide innovative technology solutions.

Our vision is to enable everyone to be amazing at connecting with their guests.

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Play video to find out more about our hospitality-focused Wi-Fi hotspot solutions

OUR SERVICES

Hospitality Wi-Fi

Guest Wi-Fi that is simple to use and easy to manage. Promote your brand and services via the user-friendly editable Wi-Fi login pages.

GDPR Compliant Data Collection

Collect useful customer data including contact details, age, gender, social media likes, device details, and more.

Guest Engagement

Easily connect the collected data with your existing CRM or marketing platform to enable targeted customer engagement campaigns for improved customer satisfaction and revenue generation.

User Analytics

Gain true customer insights –  all of the data collected can be viewed in the reports dashboard in the Wireless Social cloud portal.

Presence Analytics

Take your reporting capability to the next level. View customer footfall, dwell times, visit frequency, and customer conversion rates.

Fully Managed Service

We offer a Managed Service option where our customers really benefit from campaign set-up and management from our team of hospitality marketing experts.

GETTING STARTED WITH WIRELESS SOCIAL COULDN'T BE EASIER

Our product is so easy to use, you don’t need any technical knowledge to get underway. Within a week of placing an order you’ll have your own public social Wi-Fi hotspot. We’re also partnered with all leading Wi-Fi equipment manufacturers, meaning we can usually configure your system remotely and, if not, we’ll send you an easy-to-install router.

WHY US?

Our passion for hospitality is demonstrated by the results our customers achieve. We believe in creating lasting partnerships and we work closely with all of our customers to ensure they meet their objectives and realise the desired business outcomes.

 

That’s why Wireless Social have nearly a
99% renewal rate.

Personal Approach

We love our customers and we like to be loved by them. We work closely with every customer to understand how our Wi-Fi hotspot solutions can deliver real value and exceed all expectations.

Innovative Technology

Our dedication and focus on the hospitality sector allows us to develop unique solutions that meet the ever-evolving requirements and overcome the challenges hospitality marketing professionals face. We help our customers to keep pace with customer insight and guest engagement.

Experienced Team

We are not just a supplier to the hospitality industry, we live and breathe hospitality. It is our aim that the Wireless Social team become a valuable extension to your own. We are always available and we are always working on your success.

TRANSFORM YOUR GUEST EXPERIENCE

Take your first step to better customer engagement. Contact us today and speak with one of our hospitality experts.

DISCOVER HOW

OUR WI-FI HOTSPOT SOLUTION

CAN BOOST YOUR

TRIPADVISOR RATINGS

DROP US A LINE

We are ready to help. During normal working hours, we will get back to you in just a few minutes. Go on, submit your question and test out just how quick we are!

WHAT CLIENTS SAY

CHECK OUT OUR CASE STUDIES

JULIAN ROSS

Wireless Social Head Honcho

“We love being a part of the hospitality industry. My vision is for Wireless Social to be a key to success of all businesses in this incredible sector. We want to enable everyone to be amazing connecting with their guests and understand them more.”

OUR PROCESS

  • 1.

  • 2.

First Contact

Our team of hospitality experts are ready to discuss your precise requirements. Call them today and take your first step towards amazing Wi-Fi and superb customer engagement.

Discussion & Planning

We know that one size doesn’t fit all! We will work with you to fully understand your objectives and we will begin to prepare a Wi-Fi hotspot solution that meets the exact requirements of your business. We will work with your existing CRM or marketing platform provider to begin any integration work that may be required.

  • 3.

  • 4.

  • 5.

Service Trial

In many cases, we can arrange a trial of the Wi-Fi hotspot service in one or a number of your venues so that you can see the awesome power of Wireless Social. We will then start to measure the results against your initial objectives.

Implementation

Once the Wi-Fi hotspot trial is complete it is a very easy process to implement the service fully in all of your sites. We integrate directly with most Wi-Fi hardware, or we can send you a pre-configured device, allowing us to simply switch it on with no disruption.

Happy Customer

The results of our service speak for themselves. That is why we have an excellent conversion rate for customers taking advantage of the trial period and it’s also why we have a 98.9% customer renewal rate!

FROM OUR BLOG

CONTACT INFO

Centurion House, Centurion Way, Leyland, PR25 3GR

0800 561 0012

hello@wireless-social.com

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